My primary concern is not restoration itself. I understand that this ticket is a restoration requests which require “proper” evidence and may be denied once again.

What I am trying to understand is what happened to my missing skins.

I only became aware of the loss after it had already occurred, which is why I was unable to provide footage or screenshots of the exact moment they disappeared. The lack of evidence is not because the loss did not occur, but because I discovered it later while playing.

I am a returning casual player who has enjoyed Fisch for a long time. I have experienced previous data-related issues in the game, like the “Black Box of Death” incident way back in the days, which is why I initially wondered whether something similar could or might have actually happened again to me again as the box still appears and I still encounter some data loses often. At the same time, I have not seen any indication that my account was compromised. please refer to the document about this

The previous responses referenced a “possible account compromise” and later a lack of evidence of a bug. However, neither response clarified what available records indicate happened to the missing skins.

Even if restoration is not possible, I would sincerely appreciate any clarification regarding whether your records show an identifiable cause for the disappearance of my skins, whatever it is.

Understanding what happened is my primary concern.

This paragraph is just a summary/clarification, please refer to the last paragraph for the actual report.

Thank you for your time and review.